Communication and miscommunication - Entry #5

We’ve all experienced miscommunication. Trying to say something and being misunderstood or not listened to. Not understanding the other speaker is miscommunication too.

Some model try to explain what communication is:

Transmission model described communication as a message going from one person to the other but that was too simplistic. Real life communication is really more complex than that.

Transactional model is more interactional as it considers the reception of feedback from the other speaker. We create meaning while speaking.

Still, our internal perceptions determine what we are going to interpret from the other person, even emotions can cloud our understanding. The message is always changing as it is passed from person to person.

Passive hearing and active listening are different so when you listen, listen with eyes and ears. Pay full attention.

Take to time to understand, be open.

Be aware of your own perception and what conditions your understanding