10 ways to have a better conversation

Undoubtedly, having a good conversation is important. It is an art, some may say. A key for it is to listen. In this video, Celeste Headlee gives 10 tips on how to have good conversation. Some very important quotes are:
Be present in the conversation. Do not be half in it.
Assume there is something you can learn.
Do not ask yes-no questions, but open questions.
Try not to repeat yourself.
It takes effort and energy to really pay attention.
Most of us do not listen with the intent to undesrtand, we listen with the intent of understand.
Here is the video.